Shipping policy

Shipping Policy

Thank you for shopping with SmartiX!

Processing TimeΒ All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Times

  • United Kingdom: 5–10 business days
  • Europe: 7–14 business days
  • Rest of World: 10–20 business days

Delivery times are estimates and may vary due to customs, carrier delays, or high demand periods.

Shipping CostsΒ Shipping costs are calculated at checkout based on your location and order weight.

Order TrackingΒ Once your order has shipped, you will receive a confirmation email with tracking information where available.

Customs & Import DutiesΒ International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our prices.

Lost or Delayed OrdersΒ If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to help.